Frequently Asked Questions
Account & Registration
How do I register on the platform?
You can register by completing the online registration form with your full name, active phone number (verified through WhatsApp OTP), email address, and basic personal details.
Once the initial registration is complete, you will be prompted to sign in and provide the remaining profile information.
After submitting your details, your profile will undergo an authenticity review, which may take up to 48 hours. Your profile will then be approved or rejected based on compliance with our verification standards.
For assistance, contact support@globalwedlock.com.
Is registration free?
Yes, basic registration is free. To access enhanced functionalities and premium search features, you may upgrade to a paid membership.
Visit www.globalwedlock.com/premium for discounted premium plans.
How do I verify my profile?
After registration, our verification team reviews your profile for accuracy and authenticity. Verification may include email confirmation, WhatsApp OTP phone validation, and optional photo/document checks to ensure the profile is genuine and not created on behalf of another individual.
Can I edit my profile after registration?
Yes. You may modify your profile information anytime by navigating to the “Edit Profile” section. All changes are subject to review for compliance with platform guidelines.
How do I delete my account?
To delete your account, visit your Profile, tap the three-dot menu, and choose Deactivate or Delete Account.
Membership & Payments
6. What membership plans are available?
What payment methods do you accept?
We currently accept Google Pay (GPay). You may use any Visa or MasterCard through GPay
to complete your purchase.
Is my payment information secure?
Will my membership auto-renew?
How do I cancel my membership or auto-renewal?
Privacy & Security
Is my personal information safe?
Yes. We implement robust security protocols and maintain dedicated servers to ensure your
data remains secure. All personal information is managed exclusively by Global Wedlock and is
not accessible to any third party.
Can I control who sees my profile and photos?
Yes. You may customize your privacy settings to determine exactly who can view your
information and photos.
Do you share my information with third parties?
No. We do not share or distribute your personal data to any third party without explicit user
consent.
Communication & Matches
How do I search for matches?
Can I communicate with other members?
How do I report suspicious activity?
Policies & Support
What is your refund policy?
How can I contact customer support?
Do you offer assistance with profile creation?
Are there any community guidelines I should follow?
Yes. All users are required to follow our community standards, which ensure safe, respectful,
and genuine interactions.
Do you offer customised services?
How long is my data retained after I delete my profile?
Not at the moment; we currently do not provide custom or personalized matchmaking services.
Safety & Liability Disclaimer (Mandatory Read)
Global Wedlock strongly advises all users to remain cautious and never share sensitive personal, financial, or identification information with anyone on or off the platform. Global Wedlock does not take responsibility for any losses, fraud, misuse, or disputes arising from user interactions. By using the platform, users acknowledge that Global Wedlock bears no liability, and no claims, compensations, or damages can be made against the platform or its operators under any circumstances.
